Summary
Ahead of MPE 2024, the premier European merchant acquiring and payments acceptance conference, we have had the privilege to partner, once again, with Merchant Payments Ecosystem (MPE) on a joint research project.
Overall, the success of the payments industry is closely intertwined with the success of the retail community it serves. During Q4 2023, MPE invited 1,711 merchants within its community to participate in the survey, with research completed through online questionnaires and a sample of deep-dive interviews.
Not only does the survey provide a snapshot of the European retailing industry, but it also points to potential focus areas for the improvement of merchant acquiring and acceptance value propositions alike.